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1.7

We have been here about 3 weeks waiting for our house. We work nights , leaving at around 11pm and returning around 5am.

There are always people in parking lot and on grass some sleeping in cars with all their belongings outside. A person on stairway passed out in her drink for more than 3 hours in middle of day. Today was first time they came to our room and it was to inspect it. They were here two minutes and left around 2pm.

I got a call from office at almost 9pm after they are closed. I was told it was a verbal warning about our messy room with clothes covering the floor. I told her she had the wrong room and she was welcome to come see that for herself.

She said no the housekeeper had left a note with our room number. They didnt even pick up the dirty towels from 2 weeks ago outside our door.

Reason of review: Poor customer service.

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